1.
What is CFR Services On-Line?
CFR Services On-Line is a suite of Internet services
provided to Tax Practitioners, Corporate and Individual Taxpayers, Employers,
Notaries and Data Providers.
CFR Services On-Line enable various categories of taxpayers
and their authorised tax practitioners to file Income Tax Returns, VAT Returns,
effect online payments and submit other Commissioner for Revenue data on-line
over the Internet.
2.
Why has the Commissioner for Revenue launched
On-Line Services?
The Commissioner for Revenue launched CFR Services
On-Line to improve Taxpayer Services making use of modern technology, reduce
unnecessary paper work, manual capturing and reducing the possibility of human
error, thus enhancing efficiency.
3.
How will I know when more services are
available and I can use CFR Services On-Line?
The Commissioner for Revenue notifies taxpayers and tax
practitioners through updated news items on the CFR website homepage, along
with sending out circulars to taxpayers and tax practitioners.
4.
Why is Registration required?
Registration is required to safeguard all those
involved in this process, that is, the Commissioner for Revenue, the Taxpayer
and the Tax Practitioner. In an environment where communication is carried out by
electronic means, the registration process ensures that only those taxpayers
who have authorised their registered tax practitioner are able to view the
information and use the services.
5.
How will CFR Services On-Line be sure of the
authenticity of the Tax Practitioner?
The Commissioner for Revenue enforces a 2-Step
Authentication Mechanism through e-ID. To access CFR online systems a tax
Practitioner will either use an Authentication Code (available through Mobile
App); or through e-id’s using Chip and Pin.
6.
What other security measures have been
implemented by the Commissioner for Revenue?
All communications between the users and CFR Services
On-Line are encrypted through Secure Socket Layer. Visit the Security FAQ page for
more information about security.
7.
What are the benefits of using CFR Services
On-Line?
CFR Services On-Line will enable taxpayers or their authorised tax
practitioners to submit data On-Line. When forms are filed on-line, the
taxpayer benefits from:
·
Accuracy: In built
checks in the application software will prompt you to adjust any errors that
might render your data inaccurate.
·
Efficiency: Any
document that is filed on-line is received by the Commissioner for Revenue and
acknowledged immediately on-line.
·
Reliability: The
elimination of manual keying of data ensures that the information received by
the Commissioner for Revenue is the same information you have submitted
yourself.
·
Security: All the
data submitted is encrypted to ensure confidentiality.
·
Savings: You will
no longer need to queue at the department to file forms. You will no longer
need to send copies of documents in paper format to the Commissioner for
Revenue.
8.
How is it possible to file the Company Tax
Return and Financial Statements electronically?
The Commissioner for Revenue provides an e-Return to
those Tax Practitioners that have been authorised for electronic filing by
their corporate taxpayers. The e-Return is in spreadsheet format and also contains
a TIFD component where Financial Statement information can be updated. The
e-Return contains information specific to the Company. Upon completion of the
e-Return, the Tax Practitioner submits the file directly through the CFR
On-Line Portal.
9.
How do I know when to file tax forms and
effect related payments?
Forms and Returns are due to be filed and payments have
to be effected by specific statutory dates. Detailed information of all filing
and payment dates may be obtained on-line from the Event Calendar available
from the Commissioner for Revenue Website.
10. What
are the benefits of using the e-Return and filing electronically over the
Internet?
By using e-Return you and your tax practitioner will benefit from:
·
Electronic
Acknowledgements: an acknowledgement is issued automatically via email
·
Electronic
Validations: the validations and warnings implemented within the e-Return will
warn you about any errors or missing information prior to submission
·
Accuracy: manual
keying is eliminated and there will be no need for subjective interpretation of
data
·
Better Time
Management: the accuracy and error-checking in the electronic lodgement
environment reduce unnecessary enquiries
·
Reduced Paper: there
is no need to send hard copies of the Tax Return or Financial Statements
11. Where
can I get more information on the e-Return?
The Commissioner for Revenue has a Web Page on
Electronic Lodgement from where you can download a detailed User Guide on the
use of the e-Return.
12. Are
e-Returns treated differently than returns filed manually?
No. The e-Return and the equivalent paper copy contain
the same information.
The taxpayer will receive the same Acknowledgement and
Tax Statement for the e-Return issued for the manual version.
13. Is the
e-Return more likely to be selected for an audit or enquiry?
No. The Commissioner for Revenue guarantees that both
the e-Return received electronically and the manual Tax Return are processed
through the same compliance checking procedures to identify whether a return is
to be examined in more detail as an audit case.
14. How
are the Office of the Commissioner for Revenue services monitored, assessed and
improved?
All Government services are subject to
monitoring and assessment by the Management
Efficiency Unit (MEU) and Commissioner for
Simplification and Reduction of Bureaucracy within OPM,
to ensure the implementation of Better Regulation principles and procedures
within the Public Sector.